Shipping policy

Processing Time: At Qtopix, we strive to get your order to you as quickly as possible. All orders received during business hours will be processed and shipped within the same business day. Orders placed after business hours or on weekends will be processed the next business day.

Shipping Methods: We partner with UPS and USPS to deliver your Qtopix products safely and efficiently. During checkout, you will have the option to select your preferred delivery speed, allowing you to choose the option that best fits your needs.

Delivery Timeframe: Once your order is shipped, you can expect it to arrive within 3 to 5 business days. Please note that delivery times may vary based on your location and the shipping method selected.

Tracking Your Order: After your order is shipped, you will receive a confirmation email containing tracking information. This will allow you to monitor your package's journey directly with the carrier. Please keep an eye on your inbox for this important information.

Shipping Restrictions: Currently, we only ship within the continental United States. If you are located outside this area, please contact us directly for assistance.

Undelivered or Lost Packages: Qtopix is not responsible for packages that are marked as delivered but not received. If your package does not arrive within the expected timeframe, please contact the carrier directly with your tracking information. If you believe your package is lost, please reach out to our customer service team for further assistance.

Damaged Packages: If your package arrives damaged, please take photos of the damage and contact us within 48 hours of receipt. We will work with you to resolve the issue promptly.

Policy Changes: Qtopix reserves the right to update or modify this shipping policy at any time. Customers will be notified of significant changes via email or through updates on our website.

Thank you for choosing Qtopix. We appreciate your business and look forward to delivering your wellness products!