Last updated: October 28, 2026
At Qtopix, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us.
Information We Collect: When you place an order, create an account, subscribe, or contact us, we collect personal information such as your name, email address, shipping and billing address, phone number, and order details. Payment information is processed by our payment providers; we do not store full payment card numbers. Like most websites, we automatically collect device and usage information (such as IP address, browser type, and pages visited) through cookies and similar technologies.
Use of Information: We use the information we collect to process and ship your orders, manage subscriptions, communicate with you about your orders and account, respond to your questions, send marketing emails you have opted in to receive (you may unsubscribe at any time), improve our website and services, and comply with legal obligations.
Sharing of Information: We share personal information only with trusted service providers who help us operate our business, such as our e-commerce platform (Shopify), payment processors, shipping carriers, and our email service provider. These providers may use the information only to perform services for us. We may also disclose information when required by law. We do not sell your personal information.
Cookies: Our website uses cookies and similar technologies to operate the store, remember your preferences, and understand how visitors use the site. You can choose to disable cookies in your web browser settings; some site features may not work properly without them.
Your California Privacy Rights: California residents may request access to the personal information we hold about them, request its deletion, and request correction of inaccurate information. To make a request, contact us at frank@qtopix.com. We will verify your identity before fulfilling a request, and we will not discriminate against you for exercising your rights. We do not sell personal information, so no opt-out of sale is required.
Data Retention: We keep order and account information for as long as needed to provide our services and meet legal, tax, and accounting requirements.
Data Security: We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration.
Children: Our website and products are intended for adults. We do not knowingly collect personal information from children under 18.
Changes to This Policy: We may update this Privacy Policy from time to time. Any changes will be posted to this page with a revised "Last updated" date.
Contact Us: Qtopix, 22647 Ventura Blvd Unit 691, Woodland Hills, CA 91364. Email: frank@qtopix.com.